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How fb22 Handles Your Personal Information

Your account details, payment records, and device activity are handled with care at fb22. Access to this platform and its services depends on your local law and eligible regions — read this policy to understand exactly what we collect and why.

Account Data ProtectionbKash, Nagad, Rocket Payment PrivacyMobile Access SecurityYour Right to Request Changes
fb22 How fb22 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how fb22 manages account data. Here is what that looks like in practice across the four areas that matter most to you.

Payment Data Security

Transaction data from bKash, Nagad, and Rocket is encrypted in transit. We store only the reference details needed to reconcile your account — never your full wallet PIN or credentials.

Cookie and Session Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Access Controls

Your account is protected by password and OTP verification on login. If we detect a sign-in from an unfamiliar device, we flag it and may prompt re-verification before granting access.

Retention and Deletion

Active account data is retained while your account is open. After closure, records are kept for the period required under applicable rules, then deleted. You can request early deletion where local law permits.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is used, want to correct something on your account, or need to make a formal data request, our support team handles these directly. Response times vary — complex data requests may take a few business days to process fully.

Team online

Live Chat

Start a chat from the account dashboard. Available during active support hours for account and data queries.

Email Support

Send your data request or privacy question to our support address. Include your registered account details so we can verify your identity.

Account Settings

Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy at fb22

These are the questions we hear most often about data, account privacy, and your rights as an fb22 account holder.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also recorded to secure your account and detect unusual activity.

We share only what payment processors need to complete your transaction. We do not sell your personal data. No marketing third parties receive your account details without your consent.

Contact our support team via live chat or email with your account details. We will verify your identity and provide a summary of the data we hold on your account within a reasonable timeframe.

Yes. After your account is closed, you can request deletion of your personal data where your local law permits it. Some records may be retained for the period required under applicable rules before deletion.

Payment data is encrypted in transit. We store only the transaction reference needed to reconcile your wallet — your bKash or Nagad PIN and full credentials are never stored on our systems.

Reach our support team immediately via live chat from your account dashboard or by email. For formal complaints, you may also contact the relevant data authority in your eligible region under local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.