How This FAQ Works for You
We put this FAQ together based on what you actually ask — not a generic help document, but a direct answer to the real questions that come up when you're funding your account or trying to access the lobby. Most of the questions here are about deposits, withdrawals, and account access, because that's where friction tends to happen. When you send money
through bKash, Nagad, or Rocket, the payment clears through the same rails you use every day for local transfers. Your wallet balance updates once the transaction confirms on your mobile money network — the process is the same as any peer-to-peer send. For account access on mobile, your session stays active unless you log out or switch devices. If anything falls outside
what's covered here, our support team can walk you through it directly. Availability of services depends on your location and local law.
- bKash deposits
- Nagad transfers
- Rocket payments
- Account wallet balance
- Mobile session access